Please read these terms carefully before using MindBridge India's platform. These terms govern your use of our services and establish the rights and responsibilities of all users.
By accessing and using MindBridge India's platform, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any of these terms, you are prohibited from using or accessing this platform.
These terms apply to all users of the platform, including therapists, clients, and visitors.
We reserve the right to update these terms at any time without prior notice. Your continued use of the platform constitutes acceptance of any changes.
Users must provide accurate, current, and complete information during registration and maintain the accuracy of such information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Users must not use the platform for any unlawful purpose or in any way that could damage, disable, or impair the platform.
Harassment, abuse, or inappropriate behavior towards other users is strictly prohibited and may result in account termination.
Users must respect the intellectual property rights of MindBridge India and other users.
Therapists must maintain valid professional licenses and certifications as required by their jurisdiction.
All therapists must adhere to their professional ethical guidelines and maintain client confidentiality.
Therapists are responsible for their own professional liability insurance and compliance with local regulations.
Accurate representation of qualifications, experience, and services is mandatory.
Therapists must report any changes in their professional status, licensing, or qualifications immediately.
Direct client relationships and billing are the responsibility of individual therapists, not MindBridge India.
MindBridge India serves as a directory and connection platform between therapists and clients seeking mental health services.
We do not provide direct mental health services or therapy sessions through the platform.
The platform facilitates connections but does not guarantee the availability, quality, or outcomes of therapeutic services.
Users may not use automated systems, bots, or scripts to access or interact with the platform.
Commercial use of the platform data or user information is strictly prohibited without written consent.
MindBridge India is not responsible for the quality, safety, or legality of services provided by individual therapists.
We do not verify the ongoing competence or current licensing status of therapists beyond initial verification.
The platform is provided 'as is' without warranties of any kind, either express or implied.
We are not liable for any direct, indirect, incidental, or consequential damages arising from platform use.
In case of mental health emergencies, users should contact local emergency services immediately.
Our maximum liability is limited to the amount paid by the user for platform services, if any.
User privacy and data protection are governed by our Privacy Policy, which is incorporated into these terms.
We collect and process personal information only as necessary to provide our services.
User data will not be sold, rented, or shared with third parties without explicit consent, except as required by law.
Users have the right to access, correct, or delete their personal information subject to legal requirements.
We implement appropriate security measures to protect user data from unauthorized access or disclosure.
Any disputes arising from the use of this platform will be resolved through binding arbitration in accordance with Indian law.
Users agree to attempt resolution through direct communication before pursuing formal legal action.
These terms are governed by the laws of India, and any legal proceedings will be conducted in Indian courts.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force.
MindBridge India reserves the right to suspend or terminate accounts that violate these terms.
Ethical Guidelines: All mental health professionals on our platform must adhere to the ethical guidelines established by their respective professional bodies, including but not limited to the Rehabilitation Council of India (RCI) and relevant state licensing boards.
Continuing Education: Therapists are expected to maintain their professional competence through ongoing education and training as required by their licensing authorities.
Cultural Competency: Given our focus on multilingual and culturally sensitive care, therapists should demonstrate cultural competency and sensitivity in their practice.
Emergency Protocols: Therapists must have appropriate protocols in place for handling mental health emergencies and must be familiar with local crisis intervention resources.
Non-Profit Mission: MindBridge India operates as a non-profit platform dedicated to improving mental health accessibility. We do not charge therapists for listing their services.
Quality Assurance: We maintain quality standards through our verification process but do not guarantee the quality of individual therapeutic services.
Community Guidelines: All users must maintain respectful, professional communication and contribute to a supportive community environment.
Feedback and Reviews: Users may provide feedback about their experiences, which helps maintain platform quality and assists other users in making informed decisions.
If you have any questions about these Terms of Service, please contact us:
Email: support@mindbridgeindia.org
Phone: +91 98765 43210 (Mon – Fri 10 AM – 6 PM IST)
Postal Address: MindBridge India, 123 Wellness Avenue, Bangalore 560001, India