Privacy Policy

At MindBridge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or submit personal details through our forms.

Last updated: December 2024
Information We Collect

When you fill out a form to list yourself as a therapist, or search for therapists on our platform, we may collect information such as:

• Your name and contact details (email address)

• Location information (city and state)

• Languages spoken

• Professional qualifications and certifications

• Areas of expertise and specialization

• Other relevant professional information you choose to provide

How We Use Your Information

We use the information we collect for the following purposes:

• To display therapist profiles within our directory for users seeking mental health support

• To contact you regarding your registration, verification process, or inquiries about our services

• To improve our platform and services based on user feedback and needs

• To ensure the quality and authenticity of therapist profiles through our verification process

• To provide customer support and respond to your questions or concerns

Information Protection

We take the security of your personal information seriously:

• All submitted information is stored securely using industry-standard security measures

• Your information is not shared with third parties without your explicit consent

• We use encryption and security protocols to protect your data during transmission and storage

• Access to personal information is restricted to authorized personnel only

• We regularly review and update our security practices to ensure your data remains protected

Cookies

Our website uses cookies to enhance your browsing experience:

• We may use cookies to improve website performance and functionality

• Cookies help us understand how users interact with our platform

• You can control cookie settings through your browser preferences

• Essential cookies are necessary for the website to function properly and cannot be disabled

Your Consent

By using our website and submitting your information, you consent to our Privacy Policy. If you do not agree with this policy, please do not use our website or provide any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, concerns about your personal information, or would like to request access to or deletion of your data, please don't hesitate to contact us:

Important Notes

Data Retention: We retain your information only as long as necessary to provide our services and comply with legal obligations.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy: Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Data Rights: You have the right to access, update, or request deletion of your personal information at any time by contacting us.